NFED FAQs

www.nfed.co.uk
Connecting the central southern equestrian community since 1999

NFED Privacy Notice

Who We Are
The NFED is run by a husband and wife team for fellow equestrian enthusiasts. We are committed to providing a safe, efficient service and maintaining the trust and confidence of our site users. Only respected service providers are used to ensure the safest and most reliable service possible. To meet the team, Click Here

To enable us to provide this service and a safe environment for both buying and selling, basic contact information is required from site users that either submit information, adverts or events, place orders or send enquiries through the classifieds system.

  • Any personal information received, will be kept in strictest confidence.
  • We do not sell or trade personal information.
  • Information will not be used for marketing purposes.

In this Privacy Policy, we have provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

What Personal Data Do We Collect?

  • Your name
  • Contact details: postal address, phone number, Email and IP address.
  • Records of all adverts and orders.
  • Advert enquiries sent via the classifieds system
  • Any correspondence and communications with the NFED

We DO NOT have access to your payment details.

Why We Need This Information.

  • To process orders that you have submitted to us.
  • To identify or trace advertisers should any problems arise.
  • To comply with our contractual obligations we have with you.
  • To help us identify you and any accounts you hold with us.
  • To provide back-ups of orders, adverts or enquiries.
  • To provide customer care, including responding to your requests if you contact us with a query.
  • To administer accounts, process payments and keep track of billing and payments.
  • To detect fraud and to verify information.

Payments and Orders
RomanCart linked to secure payment gateways Sagepay and Paypal are used to process orders and payments.
We have access to orders which include your contact information, but DO NOT have access to your payment details.

Internal Record Keeping.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have in place suitable procedures, physical and electronic safeguards to secure information. We are certified as PCI DSS Compliant by Security Metrics on behalf of HSBC.

Retention periods
We shall retain your data only for as long as necessary in accordance with applicable laws.
We may not be able to delete your data before this time due to our legal and/or accountancy obligations.

Cookies
We may use limited cookies to ensure the best experience and smooth running of the NFED. By using this website, we'll assume that you are happy to receive cookies. If you do not agree, you can change your browser settings.

Children's Policy
Anyone under the age of 16 must have their parent or guardians permission to post an advert and we ask you not to show your age or personal details in the advert. We fully endorse and support the work of the Child Exploitation and Online Protection Centre www.ceop.gov.uk. Any advert or post that the administrator considers may put the advertiser at risk, will be rejected.

Mailing List and Newsletter
The popular weekly newsletter contains the latest news, site updates, classified ads, services and forthcoming events. You can join the NFED mailing list for free either directly through the site, when submitting an advert or using the shopping cart. We use our shopping cart provider RomanCart to deliver our weekly newsletter and maintain the mailing list.
To leave the mailing list, you can unsubscribe by clicking the link at the bottom of your newsletter. If you have any problems, please Email editor@nfed.co.uk from the Email address you would like removed and will happily remove it for you.

External Links
The NFED may contain links to other websites. If you use these links to leave our site, you should note that we do not have any control over that website. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to that website.

The NFED Social Media Pages
News, Events and adverts may be shared with out social media pages, but no personal or contact details will be included. The identity of the advertiser is protected as the post does not link to the advertiser’s personal profile. This allows people to safely use social media for advertising without giving strangers access to their personal profile or family photos. A link will be provided to the main advert or article for the viewer to see the full text, further information, photos or contact the advertiser. When using any of the social media pages, please refer to the privacy statement applicable to that platform.

Access to Your Personal Information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to editor@nfed.co.uk

Changes to this Privacy Notice
This policy may change from time to time, so please check back periodically.
Last Updated: July 29, 2018 8:10 PM

We hope you find the NFED useful. If you have any questions, please don't hesitate to contact us.


NFED Contact Details

E-mail: editor@nfed.co.uk
Phone: 0843 2891 751 Voicemail Only
Txt: 07826 857124 No Calls
Post: NFED. Brushwood, Church Lane, Sway, Hants. SO41 6AD
Service Status: Click Here


www.nfed.co.uk
Connecting the Central Southern Equestrian Community