Trouble Logging In to Your Advert?
If you can see your advert but receive a “not found” message when trying to log in, it’s usually due to an incorrect advert number or password.
Both details are included in your Advert Details Email and can also be recovered via the control panel.
Passwords are case-sensitive, so they must be entered exactly as originally set. To avoid typing errors, we recommend copying and pasting the password directly.
Occasionally, certain non-alphanumeric characters may cause login issues. If you suspect this is the case, please contact the administrator to have your password reset.
Renewed Advert? Use the New Advert Number
If you've renewed your advert, please note that it will have a new advert number, which must be used to access or manage it. The updated details are sent to your email address upon renewal.
If you no longer have the email, simply search the classifieds using your email address—this will display all your live adverts. The advert number is shown at the top of each listing.
Important: Your 8-digit order number (used for paid ads) is different from your 6-digit advert number. The order number is generated by the shopping cart system and is not recognised by the classifieds.
Advert Not Found on the System
- Unpaid & unapproved adverts are deleted after two days. Pay for the original advert & a replacement will be posted*.
- If the advert did not qualify as a free advert, it will be treated as an unpaid ad & removed after two days. Please see: Why Hasn't My Advert Been Approved?
- If the guidelines have not been followed, the advert will be deleted.
- Not all adverts are acceptable: See Guideline 5
- Modified ads: Items have been exchanged, new items added or no longer follows guidelines, the advert will be removed.
- If an approved advert is over 6 months old, it will have expired.
- Adverts marked as SOLD or no longer available are removed to allow other ads to move up the list.
- Adverts subject to ongoing dispute or investigation will be removed.
Breaking Rules or Causing Problems
Anyone found deliberately cheating the system, breaking rules, using multiple identities, acting or trading dishonestly, canvassing, ignoring guidelines, being abusive, or otherwise harming the good reputation of the NFED will have their adverts removed without notice and will be permanently barred from using our services.
This includes—but is not limited to—dishonest advertising, disruptive behaviour, or any actions that cause problems for the site, its users, or the wider community.
Refunds will be entirely at the administrator’s discretion.
* If an advertiser regularly submits adverts that require payment & does not pay, the adverts will be removed without waiting the two days. We back-up the server on a nightly basis, the cost to us depends on the amount of data, so unpaid ads are costing us money. In the unlikely event that payment is received, the advert will be replaced.
Discretion and Enforcement
CKArt-NFED reserves the right to determine which adverts or advertisers are in breach of our guidelines. If you're willing to cheat us or our users, we respectfully suggest you take your business elsewhere — this platform is built on trust, transparency, and community values.
Advert Not Found?
Trouble Logging In to Your Advert?
If you can see your advert but receive a “not found” message when trying to log in, it’s usually due to an incorrect advert number or password.
Both details are included in your Advert Details Email and can also be recovered via the control panel.
Passwords are case-sensitive, so they must be entered exactly as originally set. To avoid typing errors, we recommend copying and pasting the password directly.
Occasionally, certain non-alphanumeric characters may cause login issues. If you suspect this is the case, please contact the administrator to have your password reset.
Renewed Advert? Use the New Advert Number
If you've renewed your advert, please note that it will have a new advert number, which must be used to access or manage it. The updated details are sent to your email address upon renewal.
If you no longer have the email, simply search the classifieds using your email address—this will display all your live adverts. The advert number is shown at the top of each listing.
Important: Your 8-digit order number (used for paid ads) is different from your 6-digit advert number. The order number is generated by the shopping cart system and is not recognised by the classifieds.
Advert Not Found on the System
- Unpaid & unapproved adverts are deleted after two days. Pay for the original advert & a replacement will be posted*.
- If the advert did not qualify as a free advert, it will be treated as an unpaid ad & removed after two days. Please see: Why Hasn't My Advert Been Approved?
- If the guidelines have not been followed, the advert will be deleted.
- Not all adverts are acceptable: See Guideline 5
- Modified ads: Items have been exchanged, new items added or no longer follows guidelines, the advert will be removed.
- If an approved advert is over 6 months old, it will have expired.
- Adverts marked as SOLD or no longer available are removed to allow other ads to move up the list.
- Adverts subject to ongoing dispute or investigation will be removed.
Breaking Rules or Causing Problems
Anyone found deliberately cheating the system, breaking rules, using multiple identities, acting or trading dishonestly, canvassing, ignoring guidelines, being abusive, or otherwise harming the good reputation of the NFED will have their adverts removed without notice and will be permanently barred from using our services.
This includes—but is not limited to—dishonest advertising, disruptive behaviour, or any actions that cause problems for the site, its users, or the wider community.
Refunds will be entirely at the administrator’s discretion.
* If an advertiser regularly submits adverts that require payment & does not pay, the adverts will be removed without waiting the two days. We back-up the server on a nightly basis, the cost to us depends on the amount of data, so unpaid ads are costing us money. In the unlikely event that payment is received, the advert will be replaced.
Discretion and Enforcement
CKArt-NFED reserves the right to determine which adverts or advertisers are in breach of our guidelines. If you're willing to cheat us or our users, we respectfully suggest you take your business elsewhere — this platform is built on trust, transparency, and community values.
