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NFED Help & Frequently Asked Questions

Contacting the NFED

The NFED is run as a hobby/business for fellow equestrian enthusiasts. We don't have staff on standby, and like many of you, we're often busy caring for horses. As such, we are not available for phone support—please do not request a callback.

We can only respond to queries related to the NFED website or the services we offer. 

Before You Get in Touch:

1: Make sure you've read and followed any rules or guidelines
2: Check any automated emails
3: Visit the Help and FAQ sections. The answers to most questions can be found there
4: If you can't find the answer, send us message 

To allow us to help you:

  • Use a clear and meaningful subject line—messages without one may be treated as spam
  • Include advert or listing reference numbers or event dates/titles
  • Attach any supporting materials such as photos, videos, event dates, or schedules

We do our best to reply within 24-48 hours, but please bear with us during busy periods.

Contact Form This is the easiest and most reliable way to contact us. 

Other Ways to Contact Us

  • Email: editor@nfed.co.uk
  • WhatsApp: 07385 848504 - NO Calls or Texts
  • Messenger: m.me/nfed.co.uk - NO Calls. 
  • Post: NFED. Brushwood, Church Lane, Sway, Hants. SO416AD.
  • Sorry, but we do not offer support by phone, sms, iMessage or X (Twitter).

To submit events, ads or information, please use the submission forms provided. 

Contacting the NFED

The NFED is run as a hobby/business for fellow equestrian enthusiasts. We don't have staff on standby, and like many of you, we're often busy caring for horses. As such, we are not available for phone support—please do not request a callback.

We can only respond to queries related to the NFED website or the services we offer. 

Before You Get in Touch:

1: Make sure you've read and followed any rules or guidelines
2: Check any automated emails
3: Visit the Help and FAQ sections. The answers to most questions can be found there
4: If you can't find the answer, send us message 

To allow us to help you:

  • Use a clear and meaningful subject line—messages without one may be treated as spam
  • Include advert or listing reference numbers or event dates/titles
  • Attach any supporting materials such as photos, videos, event dates, or schedules

We do our best to reply within 24-48 hours, but please bear with us during busy periods.

Contact Form This is the easiest and most reliable way to contact us. 

Other Ways to Contact Us

  • Email: editor@nfed.co.uk
  • WhatsApp: 07385 848504 - NO Calls or Texts
  • Messenger: m.me/nfed.co.uk - NO Calls. 
  • Post: NFED. Brushwood, Church Lane, Sway, Hants. SO416AD.
  • Sorry, but we do not offer support by phone, sms, iMessage or X (Twitter).

To submit events, ads or information, please use the submission forms provided. 


If you can't find the answer, feel free to contact us

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