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NFED Help & Frequently Asked Questions

Contacting the NFED

The NFED is run as a hobby/business for fellow equestrian enthusiasts. We don't have staff on standby, and like many of you, we're often busy caring for horses. As such, we are not available for phone support—please do not request a callback. We respond only to queries related to the NFED website or the services we offer. All other messages will be ignored.

Before You Get in Touch
- Make sure you've followed our rules and guidelines
- Check any automated replies, and visit the Help or FAQ sections
- If you still need help, feel free to send us a message or email

Helpful Tips for Messaging
To ensure your query reaches us:
- Use a clear and meaningful subject line—emails without one may be treated as spam
- Include reference numbers if relevant
- Attach any supporting materials such as photos, videos, event dates, or schedules

We do our best to reply within 48 hours, but please bear with us during busy periods.

  • Email: editor@nfed.co.uk
  • WhatsApp: 07385 848504 - NO Calls or Texts
  • Messenger: m.me/nfed.co.uk - NO Calls. 
  • Post: NFED. Brushwood, Church Lane, Sway, Hants. SO416AD.
  • Sorry, but we do not offer support by phone, sms, iMessage or X (Twitter).

To submit events, ads or information, please use the submission forms provided. 

Contacting the NFED

The NFED is run as a hobby/business for fellow equestrian enthusiasts. We don't have staff on standby, and like many of you, we're often busy caring for horses. As such, we are not available for phone support—please do not request a callback. We respond only to queries related to the NFED website or the services we offer. All other messages will be ignored.

Before You Get in Touch
- Make sure you've followed our rules and guidelines
- Check any automated replies, and visit the Help or FAQ sections
- If you still need help, feel free to send us a message or email

Helpful Tips for Messaging
To ensure your query reaches us:
- Use a clear and meaningful subject line—emails without one may be treated as spam
- Include reference numbers if relevant
- Attach any supporting materials such as photos, videos, event dates, or schedules

We do our best to reply within 48 hours, but please bear with us during busy periods.

  • Email: editor@nfed.co.uk
  • WhatsApp: 07385 848504 - NO Calls or Texts
  • Messenger: m.me/nfed.co.uk - NO Calls. 
  • Post: NFED. Brushwood, Church Lane, Sway, Hants. SO416AD.
  • Sorry, but we do not offer support by phone, sms, iMessage or X (Twitter).

To submit events, ads or information, please use the submission forms provided. 


If you can't find the answer, feel free to contact us

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