NFED FAQs

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Admin

19-01-2018, 13:07

Facebook Changes

You may have seen in the news, that Facebook are making some major changes which will dramatically affect what people see in their news feed.

Over the next few weeks, Facebook’s algorithms will be altered to show more posts from friends, rather than news articles or marketing content.

If you would like to continue seeing NFED posts in your News Feed, it is important to first Like & Follow the NFED Facebook page, then select “Show first” under the follow tab.

If you get too many updates, you can turn this option off again at any time. The important thing is to know that you do still have some control.

Facebook have admitted that this will reduce the time that people spend on Facebook & it will affect everyone that uses Facebook for news or to advertise.

The NFED does have a popular Facebook page, but it is an extra, most users still go directly to the main NFED website.
We also have the weekly newsletter, Twitter & Google+ pages all of which are unaffected. A daily catch up video is now being created which will include all NFED posts from the previous day.

If would like to know more about using the NFED to advertise your business or services, please see www.nfed.co.uk/businesspromotion.htm or don’t hesitate to get in touch.


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Admin

04-12-2017, 16:04

*NEW* Monthly PayPal Subscription Option for Directory Payments

From today you can now opt to pay for Services Directory listings with a Paypal subscription. The payment will be made automatically each month, so there is no need to renew or worry about when the listing is due.

The cost per month is: £3.34 Standard listing or £1.67 Economy Listing

This is now available to all new listings & renewals. If your listing has expired, you can reactivate it by subscribing now.

Note: This is an extra option, you can still choose to pay in full by card, Paypal, Cheque or BACs if you prefer.

For further details on how to use the NFED for your business, please see http://www.nfed.co.uk/businesspromotion.htm & don’t hesitate to get in touch if you have any questions.


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Admin

08-10-2017, 14:27

The End of the Schedule Pages

Schedule links & download counters are now included with the event details, so the schedules pages have now been removed.

For anyone that liked to scroll through the schedules page, type schedule into the search on the diary & it will list all events with a schedule in date order, which is the same as the old schedules page.


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Admin

17-09-2017, 15:29

One Click Schedules & Entry Form downloads

All schedules, flyers, sponsorship & entry forms are now linked directly from the event details in the diary. There is no longer any need to go to the schedules page & find the correct event.

The schedules pages will remain in place, so you can still browse through the schedules. The download counters are only available on the schedule pages, but they will count all downloads.


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Admin

10-09-2017, 07:41

Contacting NFED Admin by Email.

Please send a new Email & include a relevant subject line, unless it is an ongoing conversation. Replies to old Emails for a different subject may well get missed.

Due to the large number of Emails received every day, we rely on filters to keep on top of them. If there is no subject line, the Email will probably be rejected by the spam filter. Please include any relevant details, advert number, event dates & title, etc.

A typical example from yesterday. Email received with the subject.
Re: Your enquiry was sent to NFED Classifieds Ad ref: ??????
The Email was actually asking to urgently cancel a show the following day. This was only noticed by luck. A new Email with subject: Urgent Show Cancellation would not be missed & we will confirm receipt.


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Admin

04-09-2017, 08:14

SMS Reminders for Directory Renewals

If we have a mobile number with a directory listing, a text will now be sent as well as an Email when the renew is due.

Many advertisers are using multiple Email addresses, failing to check their Email regularly or forgetting to say when their Email address has changed. The listing then expires along with any commercial events. When they do realise, the listing has to be reactivated along with the events.
Hopefully the SMS will save this extra work & loss of advertising time. If you have a listing, please let us know if you would prefer SMS & send your name & current mobile number to 07826 857124


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Admin

18-07-2017, 06:58

Classifieds Submission Form now under SSL

There were a couple of advertisers last week having problems submitting a new advert, this turned out to be their browser setting not allowing forms unless they were under SSL (Secure Socket Layer).

Although SSL is mandatory for important information & payments, it has never been necessary for standard form submissions. As this now seems to becoming a standard requirement, the Classifieds Submission Form has been upgraded & SSL installed.

This has caused a few minor knock-on issues, such as some problems with the contact form & viewing modified ads, but these have now been resolved. Again, it only affected a few & depended entirely on the type of browser being used & the settings.

If you do find any other problems, please contact us so that we can look into them & keep everything running smoothly.

Other submission forms will be upgraded as time allows.

Payment pages have always been run with the highest level of security, so no changes are required.


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Admin

15-07-2017, 10:55

Change to Expired Directory Listings

Due to expired listings still being accessible from direct links, listings that have expired are now deleted after 4 weeks. Expired listing can still be seen by from Google searches or entering in the listing URL, which can provide out of date information.

When a listing expires, it can be reactivated if paid within 4 weeks of the expiry date. After 4 weeks, a new listing submission is required.


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Admin

09-07-2017, 08:10

Photo & Video Support – WhatsApp, Facebook & Email

If you have any problems uploading photos to your NFED Classifieds ads, please don’t struggle. If you can get the photos to us by any method & in any format, providing we can see open/them, we can get them on your advert for you.

© In all circumstances, it is your responsibility to ensure that you either own the copyright or have permission to use the images.

For paid ads, you can also send a maximum of three videos. We will upload them to the NFED Vimeo account & ad the links to your advert for you.

If your videos are already online, just include the link in the main advert text.

See www.nfed.co.uk/q.php?faq=92 for all contact details.


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Admin

18-06-2017, 08:16

Server Failure Update

Update: The entire site has now been fully restored. No data was lost.

Classifieds - Completed
Event Diary - Completed
Services Directory - Completed
Help & FAQ's - Completed
Photo galleries - Completed
Update FAQ's - Completed
Final Checks - Completed
Domain Names - Completed
NFLS Website - Completed


On Saturday lunch time the server went offline due to a hard drive failure. UK2 engineers replaced the hard drive over night & I am busy reinstalling the entire site from back-ups. The classifieds are up & running along with the majority of the static sections of the site.

The sections that use databases, which includes the Services Directory, Help & FAQs & Events Calendar will take a little longer. Once they are up & running, anything that has been added since 11th June will have to be added again. Apologies for any inconvenience, I’ll get it all back to normal as soon as I can. For anyone the uses the NFLS website, this is hosted on the same server, so will be sorted out after the NFED.


The answers to most questions can be found in the Help & FAQs if not please post the question here or feel free to Contact Us

www.nfed.co.uk
Connecting the Central Southern Equestrian Communit
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