NFED FAQs

www.nfed.co.uk
Connecting the central southern equestrian community since 1999

 

NFED Help & Frequently Asked Questions

How long will it be before my advert is approved or replaced?

Adverts are processed when the site is updated. Updates are carried out frequently throughout the day between approximately 07.00am & 10.30pm every day including weekends & bank holidays.

There may be delays if we are out of the office for a while, so please allow up to 24 hours (normally much less) for adverts to be approved or replaced.

If the office is going to be closed for any length of time, this will be announced on the "Contact Us" section.

If payment is required for your advert, it will not be approved until payment has been received. Please do read the guidelines & ensure all information is supplied for a free advert including the price.

Any advert not following the guidelines will be rejected & deleted without notice.

If you have posted a free advert in the wrong category, there may be a delay until the category has been corrected. To change a category, the classifieds will be taken offline for a short while to edit the database. As this can inconvenience users, database updates are normally carried out first thing in the morning when the site is still quiet.

Non-Equestrian Ads. This is an equestrian site & although we do allow miscellaneous free ads, we & the site users prefer not to see them at the top of the list. At quiet times, non-equestrian free ads may be delayed until further equestrian ads have been submitted, they will then be approved at the same time.

If adverts are approved with a higher number than yours, there may be a problem with your advert or payment.

Providing your advert has not been rejected & deleted, you will be able to log into it through the control panel.

A reminder E-mail is sent out at around 07.00 the following morning for unpaid ads, if no action is taken they will expire at the same time the following day.
Don’t worry, the advert details & any photos will be saved for 28 days. If you would still like to continue, simply pay for the advert & we will post a replacement for you. The new advert will have a new number & go back to the top, ensuring maximum exposure.

 

 

How long will it be before my advert is approved or replaced?

Adverts are processed when the site is updated. Updates are carried out frequently throughout the day between approximately 07.00am & 10.30pm every day including weekends & bank holidays.

There may be delays if we are out of the office for a while, so please allow up to 24 hours (normally much less) for adverts to be approved or replaced.

If the office is going to be closed for any length of time, this will be announced on the "Contact Us" section.

If payment is required for your advert, it will not be approved until payment has been received. Please do read the guidelines & ensure all information is supplied for a free advert including the price.

Any advert not following the guidelines will be rejected & deleted without notice.

If you have posted a free advert in the wrong category, there may be a delay until the category has been corrected. To change a category, the classifieds will be taken offline for a short while to edit the database. As this can inconvenience users, database updates are normally carried out first thing in the morning when the site is still quiet.

Non-Equestrian Ads. This is an equestrian site & although we do allow miscellaneous free ads, we & the site users prefer not to see them at the top of the list. At quiet times, non-equestrian free ads may be delayed until further equestrian ads have been submitted, they will then be approved at the same time.

If adverts are approved with a higher number than yours, there may be a problem with your advert or payment.

Providing your advert has not been rejected & deleted, you will be able to log into it through the control panel.

A reminder E-mail is sent out at around 07.00 the following morning for unpaid ads, if no action is taken they will expire at the same time the following day.
Don’t worry, the advert details & any photos will be saved for 28 days. If you would still like to continue, simply pay for the advert & we will post a replacement for you. The new advert will have a new number & go back to the top, ensuring maximum exposure.

 

 


If you can't find the answer, feel free to contact us

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