NFED FAQs

www.nfed.co.uk
Connecting the central southern equestrian community since 1999

 

NFED Help & Frequently Asked Questions

How do I remove my ad?

We do ask advertisers to please remove adverts that are no longer current or available. Unavailable ads are a major frustration for all site users & by far the most common complaint received.

Removing your advert is very easy, you just need the advert number which can be seen at the top of the advert & the password that you entered when the advert was first submitted.

Forgotten Your Advert Detals?
If you have forgotten either, both can be recovered from the Control Panel

Enter your Email address in the Advert Number section to show all of your active adverts, the number is at the top of each advert. 
Enter the advert number in the Password Reminder & you will be sent your password by Email.

To Remove Your Advert
Go to the Advert Control Panel (Click Here) and select the "Delete Advert" option.

Enter your advert number and the password (case sensitive) and click the "Continue" button.

If you entered the correct information, your ad will be displayed at the top with a "Delete Advert" button beneath it.

If you are sure that you want to delete this ad, click on the "Delete This Ad" button. You should then see an acknowledgement page if your ad was successfully deleted.

Any Problems
If you have any problems, please contact us & we can remove the advert for you.

Notes
When an advert is deleted, it is permanent & cannot be recovered. Any repeat/replacement adverts will not qualify as free adverts unless the original advert was two months old.
To replace a free advert or readvertise the items you must either wait two months from the original advert date or pay the standard insertion fee (there is no two month limit for paid ads, they can be replaced at any time).

By submitting & paying an insertion fee for an advert to be displayed on the NFED or upgrading to a featured advert, you are entering into a contract for an advertising service with CK Art - NFED. When the order is processed the service is deemed to have started. Any cancellation rights will end at this point as explained in the Distant Selling Regulations for online services. We would love to be able to guarantee that every advert will be successful & every enquiry genuine, this simply isn’t possible. We are under no obligation to refund the payment for an advert that is unsuccessful or removed by either the advertiser or the administrator.

How do I remove my ad?

We do ask advertisers to please remove adverts that are no longer current or available. Unavailable ads are a major frustration for all site users & by far the most common complaint received.

Removing your advert is very easy, you just need the advert number which can be seen at the top of the advert & the password that you entered when the advert was first submitted.

Forgotten Your Advert Detals?
If you have forgotten either, both can be recovered from the Control Panel

Enter your Email address in the Advert Number section to show all of your active adverts, the number is at the top of each advert. 
Enter the advert number in the Password Reminder & you will be sent your password by Email.

To Remove Your Advert
Go to the Advert Control Panel (Click Here) and select the "Delete Advert" option.

Enter your advert number and the password (case sensitive) and click the "Continue" button.

If you entered the correct information, your ad will be displayed at the top with a "Delete Advert" button beneath it.

If you are sure that you want to delete this ad, click on the "Delete This Ad" button. You should then see an acknowledgement page if your ad was successfully deleted.

Any Problems
If you have any problems, please contact us & we can remove the advert for you.

Notes
When an advert is deleted, it is permanent & cannot be recovered. Any repeat/replacement adverts will not qualify as free adverts unless the original advert was two months old.
To replace a free advert or readvertise the items you must either wait two months from the original advert date or pay the standard insertion fee (there is no two month limit for paid ads, they can be replaced at any time).

By submitting & paying an insertion fee for an advert to be displayed on the NFED or upgrading to a featured advert, you are entering into a contract for an advertising service with CK Art - NFED. When the order is processed the service is deemed to have started. Any cancellation rights will end at this point as explained in the Distant Selling Regulations for online services. We would love to be able to guarantee that every advert will be successful & every enquiry genuine, this simply isn’t possible. We are under no obligation to refund the payment for an advert that is unsuccessful or removed by either the advertiser or the administrator.


If you can't find the answer, feel free to contact us

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