NFED FAQs

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Connecting the central southern equestrian community since 1999

 

NFED Help & Frequently Asked Questions

Why have I been charged for a free ad?

All ads go through the same system, so the payment option will always appear on the final submission page (Stage 3).

If the advert qualifies as a free ad, you simply ignore the payment section unless you wish to feature the ad.

The following is in the Rules & Guidelines which must be read & accepted before an advert can be submitted.

Please Note: The payment button will show on all adverts. If your advert qualifies as a free advert and you do not wish to feature the advert, ignore the payment section. The advert will be reviewed and providing it qualifies, approved on the next update. If you would like to feature a free ad, i.e. copy the advert on the NFED homepage, events section & social media pages, just pay for the advert in the normal way.

A further notice is on the final submission page directly above the payment section.

Free Ads
If you have posted a free advert, you have finished. Please ignore the payment section unless you wish to feature the advert. Providing your advert qualifies as a free advert, it will be approved on the next update.

By paying for a free advert you are asking for it to be featured; i.e. copied on the NFED homepage, events section & social media pages to give it extra publicity.

If you have missed the above messages & pay in error, please contact us, we may be able to cancel & refund the feature option providing it has not yet been processed.

Featured ads do incur an extra process & a payment to a third party company to further share the the advert on our Facebook, Twitter & Google+ pages. If the advert has already been featured we will have been charged, so a refund will not be possible.

Isn’t this Complicated?
It may seem complicated but to remove the payment section for free ads would mean setting up a completely separate classified section. Obviously this would have to be funded either by third party advertising which we do not use, or by charging for the ads & we really do want to be able to offer free ads!

Although not perfect, the current system does work very well & has done for many years but does rely on advertisers actually reading the Rules & Guidelines. It would be far easier just to charge the same for all ads, but this would be unfair on those that read the instructions & use the site as intended.

 

Why have I been charged for a free ad?

All ads go through the same system, so the payment option will always appear on the final submission page (Stage 3).

If the advert qualifies as a free ad, you simply ignore the payment section unless you wish to feature the ad.

The following is in the Rules & Guidelines which must be read & accepted before an advert can be submitted.

Please Note: The payment button will show on all adverts. If your advert qualifies as a free advert and you do not wish to feature the advert, ignore the payment section. The advert will be reviewed and providing it qualifies, approved on the next update. If you would like to feature a free ad, i.e. copy the advert on the NFED homepage, events section & social media pages, just pay for the advert in the normal way.

A further notice is on the final submission page directly above the payment section.

Free Ads
If you have posted a free advert, you have finished. Please ignore the payment section unless you wish to feature the advert. Providing your advert qualifies as a free advert, it will be approved on the next update.

By paying for a free advert you are asking for it to be featured; i.e. copied on the NFED homepage, events section & social media pages to give it extra publicity.

If you have missed the above messages & pay in error, please contact us, we may be able to cancel & refund the feature option providing it has not yet been processed.

Featured ads do incur an extra process & a payment to a third party company to further share the the advert on our Facebook, Twitter & Google+ pages. If the advert has already been featured we will have been charged, so a refund will not be possible.

Isn’t this Complicated?
It may seem complicated but to remove the payment section for free ads would mean setting up a completely separate classified section. Obviously this would have to be funded either by third party advertising which we do not use, or by charging for the ads & we really do want to be able to offer free ads!

Although not perfect, the current system does work very well & has done for many years but does rely on advertisers actually reading the Rules & Guidelines. It would be far easier just to charge the same for all ads, but this would be unfair on those that read the instructions & use the site as intended.

 


If you can't find the answer, feel free to contact us

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